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Privacy Policy

This Privacy Policy (This "Privacy Policy")Applies To Your Use Of The biohealboh.hk Website (The"Website"), Which Is Owned And Operated By Supergo Company Limited ("Supergo","Us", "Our" Or "We"). Your Privacy And SecurityAre Important To Us. Please Read This Privacy Policy Carefully To UnderstandHow We Will Use And Protect The Personal Information You Provide Us. We WillNot Share Your Personal Information With Anyone Except As Described In ThisPrivacy Policy. We Do Reserve The Right To Make Changes To This Privacy PolicyFrom Time To Time, So Please Check Back Periodically.





1.1 Personal Information Vs. Non PersonalInformation.


Our Primary Goal In Collecting InformationFrom You Is To Provide You With An Efficient And Helpful Experience While UsingThe Website. In Order To Do So, The Website Collects Two Types Of InformationAbout You, Personal Information And Non Personal Information."PersonalInformation"Refers To Information That Lets Us Know TheSpecifics Of Who You Are And Which Can Be Used To Identify, Contact Or LocateYou. We May Also Collect And Use Personal Information To Verify Your IdentityWhen You Are Making Purchases Via The Website. Examples Of Personal InformationInclude Your FirstName Together With Your Last Name, Your Credit Card Number,Your Mailing Address And/or Email Address, And Your Phone Number. Generally, WeCollect Personal Information When You Use The Website To Make ProductPurchases, Fill Out Surveys, Correspond With Us, Choose To Submit Testimonials,Stories, Photos Or The Like To The Website, Or Otherwise Volunteer InformationAbout Yourself. "Non Personal Information" Refers To Information ThatDoes Not By Itself Identify You Or A Specific Individual. Examples Of NonPersonal Information We May Collect Include Demographic Information, Which WebPages Of Ours Are Most Often Visited And Which Of Our Products Are EitherReceiving The Most Purchases Or Website Visits. We May Collect Non PersonalInformation Through Any Of The Methods Discussed Above As Well As AutomaticallyThrough Use Of Industry Standard Technologies Discussed Further Below.


1.2 Access And Change To Personal Information.


Upon Written Request, Supergo Will Use Reasonable Efforts To Allow Users To Update Or Correct Personal InformationPreviously Submitted But Only To The Extent Such Activities Will Not CompromisePrivacy Or Security Interests. Also, Upon A User's Written Request, Supergo WillFunctionally Delete The User And His Or Her Personal Information From TheDatabase Where Such Information Is Stored; However, It May Be Impossible ToDelete A User's entry Without Some Residual Information Being Retained BecauseOf The Nature In Which Backups Of Data Are Maintained.


1.3 Information You Provide To Us.


You Will Have The Opportunity To Provide UsWith Personal Information And Non Personal Information Which We Will CollectDirectly From You As Follows:


(A) For Visitors Who Provide Photographs,Stories, Testimonials Or Other Feedback About Our Products Or Our Website, OrProvide Us Any Other Information Via Correspondence OrOtherwise("Content") Directly Via An Email Hyperlink On The Website,We Collect Your First And Last Name, Email Address And Any Content Included InThe Email. By Submitting Content, You Agree That Supergo May Use Your PersonalInformation And Such Content As Permitted Under This Privacy Policy, IncludingReproducing The Content On The Website And In Supergo 'S Marketing AndAdvertising Materials.


(B) If You Make Purchases At Our Online Store,We Will Collect And Maintain Your Name, Email Address, Mailing Address,Telephone Number, Purchased Product Information, Credit Card Number, OrderTracking Number, Referring URL, IP Address And A Password. If You Purchase AGift Certificate At Our Online Store, We Will Also Collect The Name, EmailAddress, Mailing Address, And Telephone Number Of The Recipient. BeforeConfirming Your Order, You Will Have The Opportunity To Review The Order FormanMake Changes And Additions To The Information It Contains And These ChangesWill Automatically Be Kept For Future Use. If You Cancel An Order Or Do NotComplete An Order, We May Collect And Use Any Email Address Or Other InformationThat You Have Entered As We Would Collect And Use It If You Had Completed AnOrder.


1.4 Information Collected Through Technology.


We Or Our Third Party Service Providers MayCollect Information From Visitors To The Website Regarding The Referring URL,Your IP Address, Which Browser You Used To Come To The Website, InformationRegarding Your Domain Server, The Country, State And Telephone Area Code WhereYour Server Is Located, Your Type Of Computer, Timestamp Data And The Pages OfThe Website That You Viewed During Your Visit. Some Of This Information IsGathered Through The Following Technologies:


(A) Cookies


Cookies Are Small Bits Of Information That AreAutomatically Stored On A Person's Web Browser In Their Computer That Can BeRetrieved By This Site. Cookies Can Make The Site More Useful By StoringInformation About Your Preferences On Particular Sites, Thus Enabling WebsiteOwners To Provide More Useful Features For Their Users. The InformationCollected By “Cookies" Is Anonymous Aggregated Research Data, And ContainNo Name Or Address Information Or Any Information That Will Enable Anyone ToContact You Via Telephone, E-Mail Or Any Other Means. Most Browsers Are InitiallySet To Accept Cookies. If You Would Prefer, You Can Set Your Browser To DisableCookies Or Inform You When They Are Set. However, By Disabling Them, You MayNot Be Able To Access Certain Parts Of The Website.


(B) IP Address


You Can Visit Many Areas Of The WebsiteAnonymously Without The Need To Become A Registered User. Even In Such Cases,We May Collect IP Addresses Automatically. An IP Address Is A Number That IsAutomatically Assigned To Your Computer Whenever You Begin Service With AnInternet Service Provider. Each Time You Access The Website And Each Time YouRequest Any Pages, Our Server Logs Your IP Address. Standing Alone, Your IP AddressIs Not Necessarily Personally Identifiable.


(C) Web Beacons


Supergo May Use A Variety Of Other TechnicalMethods For Tracking Purposes, Including Web Beacons. Web Beacons Are SmallPieces Of Data That Are Embedded In Web Pages And E-Mails. We May Use TheseTechnical Methods In HTML E-Mails That We Send Our Users To Determine WhetherThey Have Opened Those E-Mails And/or Clicked On Links In Those E-Mails. TheInformation From Use Of These Technical Methods May Be Collected In A FormThais Personally Identifiable.




2.1 Use Of Personal Information And NonpersonInformation


We Use Personal Information And Non PersonalInformation In Order To Fill Your Orders, To Communicate With You About YourOrders Or Other Requests And To Send You Informational And PromotionalMaterials, Including About Upcoming Supergo Promotions And Events. In Addition,We May Use Personal Information And Non Personal Information To Learn MoreAbout Our Community And/or Customers So We Can Improve Our Products, PromotionsAnd Events. Specific Examples Of How We May Use Your Information That We CollectAre As Follows:


(A) System Administration


We Use Your IP Address And Other InformationDiscussed Above In Section 1.4 For The Purposes Of System Administration, ToAssist In Diagnosing Problems With Our Server, To Monitor Our SystemPerformance And The Level Of Activity On The Website In General And AboutSpecific Portions Of Our Website And How The Traffic On Our Website IsApportioned And From Where It May Come, And To Gather Broad DemographicInformation About Our Website Visitors And Customers, So We Can Make It EasierAnd More Convenient For You To Navigate And Use The Website, And Make OurWebsite More Useful And Better Targeted For You And Our Community In General.


(B) Personalization


We Use Cookies And IP Addresses To Provide FeaturesSuch As Personalization. We May Also Use Cookies To Assist Us In DeliveringContent Specific To Your Interests, Such As Informing You Of Certain ThirdParty Offerings.


(C) If You Have Made A Purchase Via TheWebsite, We May Use Your Personal Information To Send One Or More EmailsRegarding Your Order, Including Regarding Customer Service Issues. We May AlsoTelephone You Regarding Fulfilment Of Your Order.


(D) Newsletters & Promotional Emails;Opt-Out Option: We May Offer Free Electronic Newsletters And Promotional EmailsRegarding Upcoming Products, Promotions, Events And/or Services Offered On TheWebsite. We May Use Your Personal Information To Send You Newsletters AndEmails Periodically Listing Current Products, Promotions, Events And/or Services,Or Other Items Available For Purchase On Our Website Or From Our MarketingPartners Or Sponsors. However, You Have The Choice To Opt-Out Of Receiving SuchNewsletters And Promotional Emails For Products And/or Services Offered On TheWebsite By Sending An Email To Us At info@biohealboh.hk And/or Following The Instructions In Our PromotionalEmail. Once We Have Processed Your Opt-Out Request, We Will Not Send YouPromotional Emails With Respect To Products And/or Services Offered By UsThrough The Website Unless You Ppt Back In To Receiving Such CommunicationsDirectly.


(E) If You Submit Content To Supergo, YouAgree That Supergo May Use Your Personal Information And Such Content AsPermitted Under This Privacy Policy, Including Reproducing The Content On TheWebsite And In Supergo's Marketing And Advertising Materials.


(F) Contact Information: If You Contact Us ByTelephone, Email Or Letter, We May Keep A Record Of Your Contact Information,Correspondence Or Comments. If You Report A Problem With The Website, We MayCollect This Information In A File Specific To You. In Addition, If YouProvides Feedback Through The Website, By Email Or By Calling Us, We May AskFor Your Name And Email Address In Order To Send You A Reply. You May ContactUSA info@biohealboh.hk To Request The Removal Of ThisInformation From Our Database, Subject To Section 1.2. 


2.2 Disclosure Of Personal Information


(A) General Rule


Except As Otherwise Stated In This PrivacyPolicy, We Do Not Sell, Trade Or Rent Your Personal Information Collected OnThe Website To Others. Supergo May Disclose Your Personal Information To ItsRelated Parties. Such Related Parties May Use Your Personal Information OnlyTote Extent Permitted To Be Used By Supergo Pursuant To This Privacy Policy.


(B) Service Providers


We May Disclose Your Personal Information To OurThird Party Service Providers, Including Companies We Retain To Manage Or HostThe Website, Companies We Retain To Fulfil Product Purchases Or To ProvideServices To You On Our Behalf, And Companies We Retain As Consultants ToConduct Research On Our Behalf. These Third Parties May Not Use Your PersonalInformation Other Than To Provide The Services Requested By Us. For Example, WeWill Release Your Credit Card Number To Confirm Payment And Release Your NameAnd Mailing Address Information To The Mail Or Delivery Service To Deliver AndTrack Products That You Ordered. With Respect To Non Personal Information, WeAlso Share Website Usage Information We Gather From Visitors To The Website WhoHave Received A Targeted Promotional Campaign With Our Third-Party AdvertisingService Partners For The Purpose Of Targeting Future Campaigns And UpgradingVisitor Information Used In Reporting Statistics. For This Purpose, We And OurThird-Party Service Partners May Note Some Of The Pages You Visit On TheWebsite Through The Use Of Web Beacons. In Addition, We May Provide AggregatedStatistics About Our Customers, Sales, Traffic Patterns, And Related WebsiteInformation To Third Parties. We Reserve The Right To Use Or Disclose NonpersonInformation In Any Manner.


(C) Links To Other Websites


Our Website May Contain Links To Third PartyWeb Sites To Which We Have No Affiliation. Supergo Does Not Share Your PersonalInformation With Those Web Sites And Is Not Responsible For Their PrivacyPractices. Supergo Suggests You Read The Privacy Policies On Those Third PartyWeb Sites.


(D) Enforcement Of Law And/or Terms Of Use


From Time To Time, We May Be Required By LawEnforcement Or Judicial Authorities To Provide Personal Information To TheAppropriate Governmental Authorities. We Will Disclose Personal InformationUpon Receipt Of A Court Order Or Subpoena Or To Cooperate With A LawEnforcement Investigation. We Fully Cooperate With Law Enforcement Agencies InIdentifying Those Who Use Our Products Or Services For Illegal Activities. WeReserve The Right To Report To Law Enforcement Agencies Any Activities That We InGood Faith Believe To Be Unlawful. Moreover, We May Use Or Release Account InformationAnd Personal Information When We Believe That Such Release Is ReasonablyNecessary To Enforce Or Apply Our Terms Of Use Or To Protect The Rights,Property And Safety Of Our Users, Others And Ourselves.


(E)Change In Control


We May Transfer Your Personal Information To ASuccessor In Interest To Supergo If Supergo Is Acquired By Or Merged With AnotherOrganization. In Such Event, Supergo Will Use Reasonable Efforts To NotifyYou(Either By Posting Notice On The Website Or By Email To You At The LastKnown Email Address) Before Information About You Is Transferred And BecomesSubject To A Different Privacy Policy, Provided However, In The Event SupergoFails To Notify You, Your Personal Information Will Still Be Transferred But SubjectTo This Privacy Policy.




We May From Time To Time Send You Email Or OtherCommunications Regarding Current Promotions, Specials And New Additions To TheWebsite. If You Have Supplied Us With Your Telephone Number(S) You May ReceiveTelephone Calls From Us With Information Or Requests For Information RegardingAn Order You Have Placed. You May "Opt Out" Or Unsubscribe From OurNewsletters And Non-Transactional Related Emails And Disclosures To ThirdParties For Promotional Purposes By Clicking The Unsubscribe Link In Any EmailYou Receive From Us Or By Sending An Email To info@biohealboh.hk . If You Would Like ToBe Removed From Our Mailing List Completely, You Will Need To Contact OurOffice.




4.1 Our Security Measures


In Order To Most Efficiently Serve You, CreditCard Transactions And Order Fulfilment Are Handled By Established Third-PartyBanking Institutions, Process Agents And Distribution Institutions. TheyReceive The Information They Need To Verify And Authorize Your Credit CardTransactions And To Ship Your Order. When Collecting Credit Card InformationFor Online Purchases, We Offer Secured Server Transactions That Encrypt YourInformation In Transit To Prevent Someone From Intercepting It And MisusingYour Information You Access Your Account Information, The Information Is KeptOn A Secure Server. To Protect Your Information, We Maintain The Data SecurityBy Implementing Appropriate Physical, Electronic And Managerial Measures ToSafeguard And Secure Your Personal Data. Email Messages Sent To The Bank OverThe Internet Cannot Be Guaranteed To Be Completely Secure. Supergo Is NotResponsible For Any Damages Incurred By Users If They Send A Message Or EmailTo Supergo Over The Internet. Supergo Is Not Responsible In Any Way For Direct,Indirect, Special Or Consequential Damages Arising Out Of The Use Of This Website.


4.2 Protecting Yourself


Both You And Supergo Play An Important Role InProtecting Against Online Fraud. You Should Be Careful That Your Account DetailsIncluding Your User ID And/or Password Are Not Compromised By Ensuring That YouDo Not Knowingly Or Accidentally Share, Provide Or Facilitate Unauthorised UseOf It. Do Not Share Your User ID And/or Password Or Allow Access Or Use Of ItBy Others. Supergo Is Not Responsible For The Contents Available On Or TheSet-Up Of Any Other Websites Linked To Our Website. Access To And Use Of SuchOther Websites Is At The User's Own Risk And Subject To Any Terms AndConditions Applicable To Such Access/Use. By Providing Hyperlinks To OtherWebsites, Supergo Shall Not Be Deemed To Endorse, Recommend, Approve, GuaranteeOr Introduce Any Third Parties Or The Service/Products They Provide On TheirWebsite, Or Have Any Form Of Cooperation With Such Third Parties And Web Sites.You Can Learn More About Internet Privacy From Government Websites Such As www.ftc.gov/privacy. In Addition, It Is Important To Keep Us Updated With Your MostCurrent Contact Information. You May Ask Us In Writing Via Mail Or Email At info@biohealboh.hk . To Have TheInformation On Your Account Deleted, Updated Or Corrected, Subject To Section1.2; However, Because We Keep Track Of Past Purchases, You Cannot DeleteInformation Associated With Past Purchases. Note That We May Retain Changed OrDeleted Information For Archival Or Other Purposes.




5.1 Changes To Our Policy


This Privacy Policy Is Effective With Respect ToAny Personal Information Collected On Or After The Effective Date Set Forth Below.Supergo Reserves The Right To Modify Or Supplement This Privacy Policy At AnyTime. If We Make Any Changes, We Will Update The Website And Privacy Policy ToInclude Such Change And Notice Thereof. Please Review This Privacy Policy OftenTo Review Any Changes That May Affect Your Use Of The Website. Your ContinuedUse Of The Website Once The Revised Privacy Policy Has Been Posted On TheWebsite Affirms Your Agreement To Such Changes.


5.2 Children, Parental Consent Policy


If You Have Any Questions About This Privacy Policy,The Practices Of Our Website, Or your Dealings With Our Website, Please ContactUs By Sending An Email To info@biohealboh.hk 


Supergo Company Limited.

Unit 05, 19/F, Nanyang Plaza, 57 Hung To Road, Kwun Tong, Kowloon, Hong Kong.

T: +852-2525 7311  

F: +852-2898 9999  

W: http://supergo.com.hk